sigmatik
24-04-2015, 08:42
Здравствуйте. С периодичностью раз-два в месяц терминальный сервер на win 2008 standart уходит в ребут с синим экраном:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000050 (0xfffff900c20cca00, 0x0000000000000000, 0xfffff9600032a944,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80002eba150 base at 0xfffff80002e63000 DateStamp
0x51da19e2
Одновременно с этим служба мониторинга RAID шлет на email сообщение:
Controller ID: 0 PD Reset: PD
= 0, Critical
= 3, Path =
Event ID:268
Generated On: Sun Jun 20 20:40:36 MSD 1999
System Details---
IP Address: 192.168.1.2
OS Name: x64
OS Version: 6.00
Driver Name: megasas.sys
Driver Version: 2.13.0.64
Image Details---
BIOS Version : MT33
Firmware Package Version: 7.0.1-0074
Firmware Version : 1.12.270-0718
Из того, что делал:
1. Запустил chkdsk в режиме "только чтение" , он сказал что имеются ошибки, которые нужно исправить.
2. Запланировал chkdsk /f при запуске системы, перезагрузил сервер.
3. Сервер перезапустился, в журнале windows сообщение:
Имя журнала: Application
Подача: Microsoft-Windows-Wininit
Дата: 23.04.2015 21:35:39
Код события: 1001
Категория задачи:Отсутствует
Уровень: Сведения
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Server.gpo1.local
Описание:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x4e4b4.
1046464 file records processed.
8118 large file records processed.
0 bad file records processed.
0 EA records processed.
1442 reparse records processed.
1291130 index entries processed.
0 unindexed files processed.
1046464 security descriptors processed.
Cleaning up 413 unused index entries from index $SII of file 0x9.
Cleaning up 413 unused index entries from index $SDH of file 0x9.
Cleaning up 413 unused security descriptors.
122334 data files processed.
CHKDSK is verifying Usn Journal...
539400536 USN bytes processed.
Usn Journal verification completed.
Windows has made corrections to the file system.
975583231 KB total disk space.
754219304 KB in 892316 files.
467060 KB in 122335 indexes.
0 KB in bad sectors.
1673447 KB in use by the system.
65536 KB occupied by the log file.
219223420 KB available on disk.
4096 bytes in each allocation unit.
243895807 total allocation units on disk.
54805855 allocation units available on disk.
Internal Info:
c0 f7 0f 00 85 7b 0f 00 bb 07 1a 00 00 00 00 00 .....{..........
ed 58 00 00 a2 05 00 00 00 00 00 00 00 00 00 00 .X..............
90 c7 04 77 00 00 00 00 50 23 9b ff 00 00 00 00 ...w....P#......
Windows has finished checking your disk.
Please wait while your computer restarts.
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-23T17:35:39.000Z" />
<EventRecordID>2707248</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Server.gpo1.local</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x4e4b4.
1046464 file records processed.
8118 large file records processed.
0 bad file records processed.
0 EA records processed.
1442 reparse records processed.
1291130 index entries processed.
0 unindexed files processed.
1046464 security descriptors processed.
Cleaning up 413 unused index entries from index $SII of file 0x9.
Cleaning up 413 unused index entries from index $SDH of file 0x9.
Cleaning up 413 unused security descriptors.
122334 data files processed.
CHKDSK is verifying Usn Journal...
539400536 USN bytes processed.
Usn Journal verification completed.
Windows has made corrections to the file system.
975583231 KB total disk space.
754219304 KB in 892316 files.
467060 KB in 122335 indexes.
0 KB in bad sectors.
1673447 KB in use by the system.
65536 KB occupied by the log file.
219223420 KB available on disk.
4096 bytes in each allocation unit.
243895807 total allocation units on disk.
54805855 allocation units available on disk.
Internal Info:
c0 f7 0f 00 85 7b 0f 00 bb 07 1a 00 00 00 00 00 .....{..........
ed 58 00 00 a2 05 00 00 00 00 00 00 00 00 00 00 .X..............
90 c7 04 77 00 00 00 00 50 23 9b ff 00 00 00 00 ...w....P#......
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
Какие еще действия рекомендуете предпринять для исключения вероятности возникновения BSOD ?
Спасибо
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000050 (0xfffff900c20cca00, 0x0000000000000000, 0xfffff9600032a944,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80002eba150 base at 0xfffff80002e63000 DateStamp
0x51da19e2
Одновременно с этим служба мониторинга RAID шлет на email сообщение:
Controller ID: 0 PD Reset: PD
= 0, Critical
= 3, Path =
Event ID:268
Generated On: Sun Jun 20 20:40:36 MSD 1999
System Details---
IP Address: 192.168.1.2
OS Name: x64
OS Version: 6.00
Driver Name: megasas.sys
Driver Version: 2.13.0.64
Image Details---
BIOS Version : MT33
Firmware Package Version: 7.0.1-0074
Firmware Version : 1.12.270-0718
Из того, что делал:
1. Запустил chkdsk в режиме "только чтение" , он сказал что имеются ошибки, которые нужно исправить.
2. Запланировал chkdsk /f при запуске системы, перезагрузил сервер.
3. Сервер перезапустился, в журнале windows сообщение:
Имя журнала: Application
Подача: Microsoft-Windows-Wininit
Дата: 23.04.2015 21:35:39
Код события: 1001
Категория задачи:Отсутствует
Уровень: Сведения
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Server.gpo1.local
Описание:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x4e4b4.
1046464 file records processed.
8118 large file records processed.
0 bad file records processed.
0 EA records processed.
1442 reparse records processed.
1291130 index entries processed.
0 unindexed files processed.
1046464 security descriptors processed.
Cleaning up 413 unused index entries from index $SII of file 0x9.
Cleaning up 413 unused index entries from index $SDH of file 0x9.
Cleaning up 413 unused security descriptors.
122334 data files processed.
CHKDSK is verifying Usn Journal...
539400536 USN bytes processed.
Usn Journal verification completed.
Windows has made corrections to the file system.
975583231 KB total disk space.
754219304 KB in 892316 files.
467060 KB in 122335 indexes.
0 KB in bad sectors.
1673447 KB in use by the system.
65536 KB occupied by the log file.
219223420 KB available on disk.
4096 bytes in each allocation unit.
243895807 total allocation units on disk.
54805855 allocation units available on disk.
Internal Info:
c0 f7 0f 00 85 7b 0f 00 bb 07 1a 00 00 00 00 00 .....{..........
ed 58 00 00 a2 05 00 00 00 00 00 00 00 00 00 00 .X..............
90 c7 04 77 00 00 00 00 50 23 9b ff 00 00 00 00 ...w....P#......
Windows has finished checking your disk.
Please wait while your computer restarts.
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-23T17:35:39.000Z" />
<EventRecordID>2707248</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Server.gpo1.local</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x4e4b4.
1046464 file records processed.
8118 large file records processed.
0 bad file records processed.
0 EA records processed.
1442 reparse records processed.
1291130 index entries processed.
0 unindexed files processed.
1046464 security descriptors processed.
Cleaning up 413 unused index entries from index $SII of file 0x9.
Cleaning up 413 unused index entries from index $SDH of file 0x9.
Cleaning up 413 unused security descriptors.
122334 data files processed.
CHKDSK is verifying Usn Journal...
539400536 USN bytes processed.
Usn Journal verification completed.
Windows has made corrections to the file system.
975583231 KB total disk space.
754219304 KB in 892316 files.
467060 KB in 122335 indexes.
0 KB in bad sectors.
1673447 KB in use by the system.
65536 KB occupied by the log file.
219223420 KB available on disk.
4096 bytes in each allocation unit.
243895807 total allocation units on disk.
54805855 allocation units available on disk.
Internal Info:
c0 f7 0f 00 85 7b 0f 00 bb 07 1a 00 00 00 00 00 .....{..........
ed 58 00 00 a2 05 00 00 00 00 00 00 00 00 00 00 .X..............
90 c7 04 77 00 00 00 00 50 23 9b ff 00 00 00 00 ...w....P#......
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
Какие еще действия рекомендуете предпринять для исключения вероятности возникновения BSOD ?
Спасибо