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05-12-2017, 17:51
Thank you for contacting AVG.
Please accept our apologies for all the inconvenience caused. We understand that AVG detects your software as a malicious one.
We will be glad to analyze the issue but before that we need to analyze your threat detection by AVG.
1. Attach the screenshot of virus database version of AVG:
AVG 2016 > Open AVG > Options > About AVG
AVG 2017 > Open AVG > Menu > About
2. Attach the screenshot of the detection of the file as threat by AVG. To create screenshot, please follow the instructions in the below link.
How to create a screenshot
We will analyze the received files and provide you with further information. When you respond to this email please do not change the email subject. This will help us reply to you without delay.
Thank you for your co-operation.
Я предложил ему ссылку нажать...
Please accept our apologies for all the inconvenience caused. We understand that AVG detects your software as a malicious one.
We will be glad to analyze the issue but before that we need to analyze your threat detection by AVG.
1. Attach the screenshot of virus database version of AVG:
AVG 2016 > Open AVG > Options > About AVG
AVG 2017 > Open AVG > Menu > About
2. Attach the screenshot of the detection of the file as threat by AVG. To create screenshot, please follow the instructions in the below link.
How to create a screenshot
We will analyze the received files and provide you with further information. When you respond to this email please do not change the email subject. This will help us reply to you without delay.
Thank you for your co-operation.
Я предложил ему ссылку нажать...